Medical emergency? Call 911, then call Hatzolah dispatch. [TBD-DISPATCH]
PATIENT TRANSPORT

Critical care transport, for your highest-acuity patients

Ground critical care transport (CCT) for ventilator-dependent patients, post-cardiac surgery transfers, and ICU-to-ICU moves that require care beyond standard ALS scope. Advanced monitoring, drip management, and CCT-trained crew on every run.

What This Service Is

What critical care transport means

Critical care transport (CCT) is a level of inter-facility ground transport that exceeds standard Advanced Life Support. CCT is appropriate for patients who require continuous vasoactive drip management, mechanical ventilation, advanced cardiac monitoring, or bedside critical care assessment during transport. These are patients whose condition is too unstable or complex for a standard ALS transport crew to manage without additional training and equipment.

Hatzolah EMS CCT units are staffed by crews with additional critical care certification beyond standard paramedic training, and may include transport-trained RNs or critical care paramedics depending on the patient's acuity level and the requesting physician's orders. Equipment includes transport ventilators, advanced infusion pumps, full 12-lead monitoring with continuous waveform display, invasive monitoring interface capability, and a formulary expanded beyond the standard ALS medication kit.

CCT assignments are coordinated between the requesting physician, the receiving facility, and our medical director. We accept CCT requests with a completed patient report, current vitals, and physician orders specifying the care level required for transport. Contact our dispatch team to initiate a CCT request and to confirm crew availability and vehicle assignment.

When To Use

When critical care transport is the right choice

  • Ventilator-dependent patients requiring mechanical ventilation during transport
  • Patients on vasoactive or antiarrhythmic drips requiring titration en route
  • Post-cardiac surgery or post-cardiac catheterization transfers
  • ICU-to-ICU transfers for patients who are hemodynamically unstable
  • Neonatal or pediatric critical care transfers (confirm crew capability at time of request)
  • Patients with invasive monitoring lines (arterial, CVP, PA catheter)
Coverage

Where this service is available

This service is available across our full coverage area in New York (Brooklyn, Manhattan, Queens, Bronx, Staten Island, Westchester, Rockland) and New Jersey (Bergen, Hudson, Essex, Passaic, Ocean, Monmouth). See our coverage page for zone-level detail. Contact dispatch at [TBD-DISPATCH] to confirm availability for your specific location.

Billing and Insurance

Insurance and payment

We bill most major insurance carriers for this service including Medicare, Medicaid, and private insurance. Accepted insurers: [TBD-INSURANCE-LIST]. Financial-assistance pathways are available for uninsured patients. No patient is turned away for inability to pay. Contact our billing office at [TBD-BILLING-CONTACT] for coverage verification or payment plan inquiries.

Ready to schedule or need help now?

Dispatch is staffed 24 hours a day, 7 days a week. Call for emergencies or to arrange scheduled service.